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  • Personal Banking
    • Accounts
      • Account Opening Guidelines
      • Digital Account for Resident Pakistanis
      • Savings Plus Account
      • Ladies Banking Account
      • Account Opening for Differently-abled Persons
      • Sehel Current Account
      • Basic Banking Account
      • Term Deposit Account
      • FCY Accounts
      • Asaan Account
      • Asaan Remittance Account
      • Lockers
    • Electronic Funds Transfer
    • RAAST: Pakistan's Instant Payment System
    • Wealth Management
      • Jubilee Secure Savings Plan
      • Jubilee Secure Retirement Plan
      • EFU Future Secure Plan
      • EFU Takaful Savings Plan
      • EFU Takaful Education & Marriage Plan
      • EFU Single Premium Plan
      • State Life Endowment Plan
      • State Life Three Payment Plan
      • State Life Sada Bahar Plan
      • IGI Wahid Takaful Single Contribution Plan
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      • SECP Customer Protection Notice
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      • Mera Pakistan, Mera Ghar - Government's Markup Subsidy Scheme for Housing Finance
      • Mera Pakistan Mera Ghar Application Tracking Status
    • Home Remittance
      • Sohni Dharti Remittance Program
      • electronic Proceed Realization Certificate (ePRC)
    • State Bank of Pakistan Deposit Protection Mechanism
  • Sambagold
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    • Banking Solutions for Your Personal Economy
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    • Dedicated & Personalized Banking
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    • Spending with an Edge
    • Wide Array of Banking Services
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    • Pakistan Single Window (PSW)
    • Account Services
      • Current Account
      • Term Deposits
    • Import Solutions
      • Documentary Credits
      • Finance against Imported Merchandise
      • Finance against Trust Receipts
      • Import Documentary Collections
    • Export Solutions
      • Export Bill Collection & Follow Up
      • Export Bill Discounting
      • Export Bill Negotiation
      • Export Refinance Scheme
      • Forward Exchange Facility
      • Letter of Credit-Advising
      • Letter of Credit-Confirmation
      • Letter of Credit-Transfer
    • Guarantee Services
      • Advance Payment Guarantee
      • Bid-Bond
      • Letter of Guarantee
      • Performance Guarantee
      • Standby Letters of Credit
    • Working Capital Financing
      • Invoice Financing/Local Bill Discounting
      • Cash Finance
      • Running Finance
      • Invoice Financing
    • Small & Medium Enterprises
      • Naya Pakistan Housing and Construction Finance Facility for Builders and Developers
      • Lending/Financing Products
      • SBP Refinancing Schemes
      • electronic Proceed Realization Certificate (ePRC)
    • Travel & Trade Services
      • Hajj Remittances
      • Umrah Guarantees
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      • Term Finance Solution
      • Trade Services
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      • Speed Cash
      • electronic Proceed Realization Certificate (ePRC)
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      • Regulatory Reserve Management
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Secure e-Shopping

Convenient and Secure Online Payment with Samba Bank Debit Mastercard

Online payment has become easier and safer with the advanced verification system supported by MasterCard! The “Secure Code” system enhances security and peace of mind when making online purchases.

A security code confirms and verifies the identity of the cardholder. The “authentication code” is sent via SMS to the customer's mobile number. Once the authentication code is entered on the security page, the transaction is authorized and the payment is completed.

No need to register your Samba Debit Mastercard in the “Secure Code” system. Your card is automatically registered in the “Secure Code” System service. Note that a one-time “authentication code” is sent for each purchase and it ends with the completion of the transaction.

Please note that the validity of the authentication code expires ten minutes after the text message is received. If the code is entered incorrectly for more than three times, the card will be suspended. In this case, you need to contact SambaPhone to re-activate your card for online payments.

Please note that when using a Samba Supplementary Card for online payments, the “authentication code” is sent to the mobile number of the primary cardholder.

Kindly avoid using non 3D Secure websites. In case a non 3D Secure website is used, an OTP (One Time Password) will not be generated and the liability for all reversals will reside with the merchant. Use Samba Mobile to enable/disable cross-border ecommerce transactions to avoid any risk.
For activation/deactivation of Ecommerce facility on Debit Cards, kindly call SambaPhone +92 21 11 11 72622 or through SambaSmart mobile app.

Frequently Asked Questions


What is 3D Secure?

Mastercard 3D Secure is a password-protected authentication system designed to confirm the identity of the cardholder when Mastercard is used for online transactions.

How do I register for 3D Secure?

Your Samba Debit Mastercard is already registered for the 3D Secure feature. You will receive a One Time Password via an SMS to your mobile number registered with Samba when you shop online at a 3D Secure enabled web site to authenticate your transaction.

Are my Supplementary/Add On Samba Debit Mastercard registered for 3D Secure?

Yes. Your Supplementary Debit Mastercard are also registered for the 3D Secure feature.

Where will the OTP be sent to for my Supplementary Debit Cards?

The One Time Password will be sent to the Primary Cardholder’s mobile number registered with Samba.

How do I know if I am on a 3D Secure enabled web site?

All 3D Secure enabled web sites will display the Mastercard SecureCode logo.

Can I opt out of using the authentication service for online purchases?

No. One Time Password is mandatory for authentication of transactions at all web sites that accept Mastercard cards and support Mastercard SecureCode protocol.

Can I use the same One Time Password for multiple online transactions?

No. You will require a new One Time Password for every transaction.

What will happen if the One Time Password expires before I complete my transaction?

Just re-start the transaction and a new One Time Password will be automatically sent to you.

What will happen if I enter the wrong One Time Password multiple times?

When a wrong One Time Password is entered successively the session will be blocked and you will have to contact SambaPhone to unblock your card for further online transactions. However, you can continue to use your Samba Debit Card at shops and ATMs.

What are the risks of using the card for local/cross border e-commerce transactions?

1) Fraud Risk.

2) Data Compromise.

Click to view 3D Secure Terms of Service

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Last Updated 03/29/2023
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