Pakistan Single Window (PSW)

  • PSW is an integrated digital platform that allows parties involved in trade and transport to lodge standardized information and documents with a single-entry point to fulfill all import, export, and transit-related regulatory requirements.
  • Current process of EIF and EFE in WEBOC will be substituted with real time exchange of data via Electronic Data Interchange (EDI) mechanism between Customs and Banks through PSW platform.
  • Banks’ core banking systems and PSW shall have a 2-way communication where customer’s static data, financial information of underlying trade transaction, import/ export payments information and goods declaration (GD) data shall be shared with each other through EDI.
  • PSW is based upon pre-approved banking profiles of the trader after due diligence by the banks. Trader will not have to approach his/ her bank each time for approval as long as transaction remains within the parameters approved by the bank.
  • Once trader is registered and profile is approved by the bank, he/ she is free to conduct uninterrupted trade transaction without any further referral to the bank.
  • To conduct trade transaction in PSW, trader will have to get himself/ herself registered on the PSW website at https://www.psw.gov.pk/ by following the simple 6 steps registration process as demonstrated in ‘How to Register’ tab.

In case of any issue related to PSW, trader may contact PSW Help Desk as per following:

support@psw.gov.pkPSW Email Support
facilitation.fx@sbp.org.pk SBP Facilitation Desk
051-111-772-772 – PSW Helpline
https://docs.psw.gov.pk/ User Manuals/Demo Videos

PSW Registration Process Flow – How to Register?

User Guide