To be the most admired bank in Pakistan providing world class service and innovative solutions through its people and technology, yielding superior returns and demonstrating responsible corporate citizenship.
To become the most admired bank by:
- Providing world class solutions to our customers by exceeding their service expectations.
- Investing in people by hiring, motivating and retaining talent.
- Creating sustainable value through growth and efficiency of all stakeholders.
- Delivering superior returns to our investors
- Benefiting the communities in which we operate
To become the most admired bank by:
- Meritocracy: We believe talent is brought to the fore by advancing individuals not for who they are, but for what they can produce. At Samba, we value the role of each employee from the highest to lowest levels
- Equal Opportunity: At Samba, we ensure all employees get equal opportunity to succeed. We value diversity and ensure fairness for all employees
- Respect & Dignity: At Samba, we respect every individual irrespective of their background and evaluate them on his/her potential and performance. Samba values such individual contributions and encourages employees to excel
- Integrity: At Samba, from top management to junior interns, we demand and maintain highest level of integrity. This is not just something we do; it is what we are
- Teamwork: Samba believes single units when joined with many like itself, combine into a powerful force that can achieve great things. We are encouraged to think as a group and to support each other
We believe in winning for our customers, our shareholders and our employees. To win, we must create and maintain an environment of mutual trust and support.
These Values & Behaviours define the SambaWay.