How can I enroll for Samba Digital Banking?
Follow our simple on-screen instructions to register for SambaOnline.
- Accept Terms & Conditions
- Slide the Image provided in Captcha
- Enter Your Details
- Provide Authentication
- Assign Login Details
- Confirm your registration
What are the services available in Samba online?
- Bank Account
- Order a Cheque book.
- View, print or download up-to the-minute information about your account.
- Account to account funds transfer (within Samba & other local banks)
- Block Lost & Stolen ATM Card
- Request Stop Payment on Cheque(s)Term Deposit Booking Request
- Subscribe/Unsubscribe to Samba SMS Alerts
- Utility Bill Payments (K-Electric, LESCO, GEPCO, SNGPL, SSGC, Ufone Postpaid & Prepaid, Warid Postpaid & Prepaid and Telenor Postpaid & Prepaid)
- Issuance of Account Maintenance Certificate
- Issuance of Income Tax Certificate
- 1 Bill Payment (Credit Card, Invoice & Top up)
- Standing Instruction (Scheduler for Bill Payment & Funds Transfer)
- Scan & Pay
- Local stock investment
- Roshan Equity
- Naya PAKISTAN
General Services
- Activation & PIN Generation of ATM Card
- Change ATM PIN
- Management of Channel Limits
- Change your Samba online banking password.
- Frequent transactions
What is SambaSmart Mobile App?
SambaSmart Mobile App brings convenience and exciting features that you have never seen before on smartphones. You can manage your account, pay your bills and transfer funds anytime, anywhere.
Who can use SambaSmart Mobile App?
Anyone can use SambaSmart Mobile App. SambaSmart Mobile App is the first mobile banking application that can be used by users having a valid Samba Account,
SambaSmart Mobile App is available for iPhone®, iPad® and Android™ digital devices running up to date software.
- iOS 10 or later
- Android 5.0 and later.
Can I use same login credentials for SambaSmart Mobile App which I use for SambaClick(Internet Banking)?
Yes, if you are an existing SambaClick customer (samba’s Internet Banking Web Application), you can login directly with SambaSmart Mobile App with your username and password.
Similarly, if you register on SambaSmart Mobile App then you can use the same login credentials to use SambaClick Internet Banking.
How do I register for SambaSmart Mobile App?
Download SambaSmart Mobile App from the Google Play or App Store
- Tap on the New User Signup button
- Accept terms & conditions
- Slide the Image provided in Captcha
- Enter Your Details
- Provide Authentication
- Assign Login Details
- Confirm your registration
What are the features available on SambaSmart Mobile App?
With SambaSmart Mobile App, you will have access to the following services anytime, anywhere:
- Quick and easy registration directly from the SambaSmart Mobile App
- Scan & Pay
- Manage multiple accounts (individual and sole proprietor) in one login
- Manage your beneficiaries
- Connect/add your friends with SambaSmart Mobile App through your device’s local address book
- Move money within your own Samba accounts
- Send money to your beneficiaries
- Pay your utility bills and top-up your mobile
- View your debit cards
- Manage channel limits (ATM,POS,IB & MB)
- Standing Instruction i.e scheduler can be mapped for the Bill Payment & Fund transfer Transaction to be auto debit.
- Activate, Change ATM Card PIN and card status
- Locate Samba branches and ATM
- Book a term deposit
- Local stock investment
- Roshan Equity
- Naya PAKISTAN
- And much more …
Which accounts will I be able to view in SambaSmart Mobile App?
If you are a samba customer, you will be able to see all your (individual and sole proprietor) samba accounts in one login. You can link and de-link account anytime from account settings.
Will the app notify me when I receive a new notification?
Yes, Push notification will be received when you get any new notification from the samba bank. Please ensure that push notification is enabled on your device. You can enable/disable push notifications in settings menu.
You can read messages received from your friends in the app’s Message Center after logging in the application at the top right corner of the Home Screen (Bell Icon).
Can I send or reply to notification?
No, this is only one way notification. And you cannot send any reply.
Is SambaSmart Mobile App secure?
Yes. SambaSmart Mobile App is safe and secure and uses industry standard security technology and practices to safeguard your accounts from any unauthorized access. This means that each time you access the SambaSmart Mobile App and enter your login details, you will be securely connected to your accounts on our servers.
The app does not store any account information on your device.
What is fingerprint authentication?
Fingerprint Authentication is an optional authentication method offered by SambaSmart Mobile App to login and perform financial transactions with security of your fingerprint registered on your personal device. It is available for iOS devices with Touch ID™ capability and Android devices that have compatible fingerprint support running Android 6.0 or higher.
You can enable or disable fingerprint authentication from the Application Settings of SambaSmart Mobile App.
Once enrolled in Fingerprint Authentication, Fingerprint sign in is activated using any fingerprint which is stored on the device can then be verified to sign in to SambaSmart Mobile App.
How do I ensure I have logged off SambaSmart Mobile App?
Closing your app or switching off your phone will not necessarily log you off. As with Internet Banking we recommend that you always click the Log Off button from inside the app.
Can I change my Debit card /ATM card PIN through SambaSmart Mobile App?
Yes, you can go the Manage Card section and change your Debit/ATM card PIN.
Can I change the status of Debit card using SambaSmart Mobile App?
Yes, you can go the Manage Card section and change your debit card status.
What is your policy on devices that are jail-broken or have been rooted?
A device that has been jail-broken or rooted may be less secure and we advise you not to use SambaSmart Mobile App on such device. If the app detects a device has been modified in this way then you may see a warning and, it may prevent you accessing your accounts on the modified device.
Where Should I Contact in Case of further queries?
Please feel free to contact us via any of the following channels for all your queries:
UAN: +92-21-11-11-SAMBA (72622)
Email: Samba.care@samba.com.pk